Refund Policy
Last updated 11 September 2026
Fourteen days, no reason required. If SpaceShift is not what you wanted, ask and you get your money back.
Try it before you buy it
SpaceShift runs as a complete 14 day demo, every feature unlocked and no card needed, so you can find out whether it suits the way you work before spending anything. The refund window is there for the times that is not enough.
The window
Ask within 14 days of your purchase. You do not have to explain why, there is no fee, and you get the full amount you paid.
How to ask
Email support@spaceshiftapp.com from the address you bought with, and include the order number from your receipt if you have it. Refunds go back through the provider that took the payment, so the money returns the way it left, usually within a few business days.
What happens to your licence
A refunded purchase ends the licence it paid for, and its keys stop working on the computers they were registered to. Your settings and layouts are yours and stay on your machine. Buy again later and you pick up where you left off.
After 14 days
Past the window we are not obliged to refund, but write to us anyway if SpaceShift stopped working for you and support could not fix it. We would rather have a satisfied non-customer than an unhappy one.
Abuse
Repeatedly buying and refunding, or refunding while continuing to use a circumvented copy, is the one case where we decline. That is the only exception on this page.
Your statutory rights
Nothing here removes the rights you have under the consumer law of your own country, including any statutory right to cancel a digital purchase. Where those rights give you more than this page does, they apply.